Support
We support our users in a variety of ways.Client Website
By logging in to our client website, you can get access to various help tools and relevant information. Amongst other things, the client website allows you to view and download our software updates and user guides. If you are a client, and you do not have login information, do not hesitate to contact us.
Help Desk
You can contact our Help Desk during regular office hours as follows.
Telephone number: +31(0)30 659 7438, and choose one of the options:
1. Facility Management
2. Installation Engineering
E-mail:
Remote help desk
We offer also interactive support to clients via a remote help desk, which allows us to provide an even more efficient service. With your approval and control, help desk team members are provided with temporary access to your computer, in order to have a direct view of the (problem) situation.